A few words from Richard Feynman
Feynman devoted the latter half of his book What Do You Care What Other People Think? to his experience on the Rogers Commission, straying from his usual convention of brief, light-hearted anecdotes to deliver an extended and sober narrative.
Feynman's account reveals a disconnect between NASA's engineers and executives that was far more striking than he expected.
His interviews of NASA's high-ranking managers revealed startling misunderstandings of elementary concepts. For instance, NASA managers claimed that there was a 1 in 100,000 chance of a catastrophic failure aboard the shuttle, but Feynman discovered that NASA's own engineers estimated the chance of a catastrophe at closer to 1 in 100.
He concluded that the space shuttle reliability estimate by NASA management was fantastically unrealistic, and he was particularly angered that NASA used these figures to recruit Christa McAuliffe into the Teacher-in-Space program.
He warned in his appendix to the commission's report (which was included only after he threatened not to sign the report), "For a successful technology, reality must take precedence over public relations, for nature cannot be fooled."